EnerGov 9 serves governmental operations in need of managing service requests, complaints, enforcement cases and constituency engagement. By utilizing the EnerGov 9 platform, operations can centrally manage, route, escalate and automate all citizen request cases. Required tasks associated throughout the organizational enterprise can collaborate utilizing the centrally connected system framework.

 Citizen Relationship Mgmt (CRM) for Requests and Code Enforcement:

Manage Your Workflow

EnerGov's Citizen Relationship Management (CRM) suite was designed to enhance your operation by allowing for unparalleled flexibility in automating your organizations case tracking and enforcement objectives in the most optimal manner. Superior configurability options allow for even the most complex request or enforcement workflow to be automated and managed throughout the entire process lifecycle.

Reduce Error and Increase Public Well Being

Automating with EnerGov's CRM suite is a smart investment that can save time, eliminate human error and increase your efforts in providing public services and enforcing regulatory ordinances to improve a community's quality of life. EnerGov was designed to be flexible enough to fully manage your operation's escalation procedures and operational steps required for your agency to properly regulate and manage. Consolidated data utilization allows operations to run more efficiently, allocate resources and perform accurate jurisdictional GIS and impact analysis.

Streamline Your Operation

The often complex process of investigating and tracking safety code cases in a timely manner can be challenging and overwhelming for many agencies struggling with insufficient resources. EnerGov's Citizen Relationship Management suite assists in this process by streamlining and automating many of the time consuming processes - from review, task and field investigation routing, to creating a paperless and fully automated environment.

Connect Disparate Departments, Agencies and Citizens

The EnerGov 9 enterprise framework empowers agencies to better connect departments, processes, citizens and services allowing for one central database for enhanced collaboration, communication and a substantial overall return on investment. Leveraging the advanced, tiered system architecture of the EnerGov 9 platform, the system is easily integrated with a full range of hardware, software resources and citizen connected functions.

Client Results