EnerGov Citizen Access™

EnerGov Citizen Access enables a new dimension of EnerGov 9 by extending services to constituency and allowing for the ability to perform a variety of tasks online from the convenience of their home and (or) office.

Extend Your Services to 24 / 7

EnerGov Citizen Access allows constituency (contractors, developers, applicants, citizens etc) convenient, 24 hours a day, 7 days a week, access to community development and regulatory services, all over an easy to use website.

Empowered Community and Department

EnerGov Citizen Access is an integrated web portal that provides your community with 24-hour access to community development and regulatory services. Based on your transparency initiatives, EnerGov Citizen Access can enable your agency to easily reach your goals set forth to better engage and connect the public.

Increase Operational Productivity and Turn Around

EnerGov Citizen Access allows for instant collaboration resulting in a quicker turn around and overall more efficient business process. Constituency requests and results are immediately posted within EnerGov .NET Enterprise for easy access, routing, scheduling and updating.

EnerGov IVR™

EnerGov IVR (interactive voice response) is an automated telephony based system that provides your community with 24-hour access to community development & Inspection related services.

EnerGov IVR allows constituency convenient access of inspection scheduling and other governmental department services over a touch-tone phone. Inspection requests are immediately posted within the EnerGov software for easy access and scheduling. Real-Time, automated Inspection results and Permit application status retrieval is also a convenience provided by the automated telephony service.